How do I transfer tickets to my guest(s)?
Ticket Transfer makes it possible to send tickets to friends and family. You can use Ticket Transfer to send some or all of your tickets from your Ticketmaster account to others securely, allowing everyone to enter the event with their own ticket.
Please see ourPurchase Policyfor more information on transfer tickets.
Transferring your tickets
Ticketmaster app
1. Open the Ticketmaster app and sign into your account.
2. TapMy Eventsand select the event to view your tickets.
3. TapTransfer. If theTransferbutton is grayed out, your tickets aren’t eligible for transfer.
4. Select the tickets you'd like to transfer and tapTransfer To.
5. Enter your recipient's information, including their mobile number or email address — you could even add a note too. If a mobile number is entered, a link to claim the ticket will pop up with a pre-written text message, just press send and it will go to your recipient. If an email address is entered, a link to claim the ticket will go to your recipient in an email.
6. TapTransfer Ticket.
Your transferred tickets will show in your account as sent. Once the recipient has accepted them, you’ll receive an email confirming the ticket has been accepted. After a successful Ticket Transfer, the ticket in your account is no longer valid for event entry.
How do I accept transferred tickets?
Accepting tickets is easy! Follow these steps and you’ll have your tickets in no time:
ViaText
1. Tap theSign inlink in your text messages.
2. Sign in or create a new account. Accepting season tickets or a ticket series? You may be directed to the team or venue’s Account Manager site.
3. View your tickets by going to My Events.
Via Email
1. Click theAccept Ticketslink in your email.
2. Sign in or create a new account — make sure you use the same email for your account and that the tickets were sent to.
3. To view your tickets, selectView Tickets.
For your own security, it’s a good idea to know and trust the person transferring tickets to you.
To learn more about adding your tickets to your digital wallet, read below.
Will the person transferring the tickets know I’ve accepted them?
Once you accept the ticket, the sender receives a notification letting them know the Ticket Transfer has been successful.
How do I accept my tickets if I lost the email/text?
Ask the sender tocancelthe original transfer and start a new Ticket Transfer.
Still can’t find them? Search your email using the term transfer or the artist or event.
How do I find my accepted tickets?
Do you have another Ticketmaster account? Your tickets may be there instead, check that first. Or it’s possible your tickets are in an account you have with the team or venue's official site or app — separate from your Ticketmaster account.
Or, try searching for your ticket transfer email.
How do I add tickets to a digital wallet?
To avoid issues with internet connectivity, you can easily add your tickets to a digital wallet to ensure that you're ready to enter your next event.
iOS
1. In the Ticketmaster app, sign into yourMy Account.
2. TapMy Eventsto locate your order.
3. Tap your order to view tickets.
4. Tap onAdd to Apple Wallet.
You'll find your tickets in the digital wallet app. When you arrive at your event, locate your tickets and hold them to the scanner.
Android
1. In your Ticketmaster app, sign into yourMy Account.
2. Tap onMy Eventsto locate your order.
3. Tap your order to view tickets.
4. Tap theSave to Google Paybutton.
You'll find your tickets in the Google Pay app. When you arrive at your event, tapPay contactlessorSet up contactless. Swipe up from the bottom of the screen and tap your event to view your ticket.
Fans with an Android device can reviewHow to use Google Pay for event entryfor more information.
Adding tickets to a digital wallet is optional and not necessary to gain entry. Barcodes aren’t displayed when tickets are added to your wallet.
If you’re experiencing issues adding tickets to your digital wallet, you can access your tickets from the Ticketmaster app or by going toTicketmaster.comon your mobile browser.
