Hi Eric,
I have one more query apart from missing credit card number in R3 sales orders,In some of our credit card sales orders we are also also entering thirdy party items,It is observed that after intial authorization from clearing house,system goes for reauthorization through Batch authorization program when supplier confirmation dates are updated.Is it Standard SAP behavoiur and how can this be corrected?
when reauthorizations are attempted,the response from the clearing house is "Unsupported card type error" which has not been defined in the configuration for Clearing house response texts,what is this "Unsupported card type error?
Subsequently when clearing house rejects the authorization,the system sets an authorization block and subsquently there is a credit block.
I would like to know the reasons as to why authorizations fails in Credit card processing?
I have also read in one of your earlier posts pertaining to this issue of reauthorization that" If a third-party item is in an order marked for Complete Delivery, itsMAD (the date the purchased item will be received) is adjusted by R/3 tobe synchronized with other items in the order. In that case, R/3 usesthe MAD for the 3rd party item rather than the billing date to schedulethe authorization request. (This feature requires OSS note 209852.)",How ever it was not able to trace this OSS note 209852.
Looking forward to your advice on this.
Regards
Mohammed Roshan