Ledger, a leading provider of cryptocurrency hardware wallets, experienced a significant data breach in July 2020. As a trusted name in the cryptocurrency security space, the breach was particularly concerning due to the sensitive nature of Ledger's business and the potential implications for its users' financial security.
How many accounts were compromised?
The breach resulted in the personal information of approximately 270,000 customers being compromised.
What type of data was leaked?
The leaked information consisted of customer email addresses, names, phone numbers, and physical addresses.
How was Ledger hacked?
The data breach occurred due to unauthorized access to Ledger's e-commerce and marketing database through a third-party API used on Ledger's website. The incident underscored the need for stringent security measures, not just in the products offered but also in the digital infrastructure supporting e-commerce and customer engagement.
Ledger’s solution
Ledger promptly addressed the data breach by securing the compromised API, conducting a thorough internal audit, and enhancing its overall security posture. The company also transparently communicated with its customers about the breach, detailing the nature of the compromised data and the steps Ledger was taking to mitigate the situation. Additionally, Ledger's CEO issued a message to reassure customers and emphasize the company's commitment to security.
How do I know if I was affected?
Ledger directly contacted customers believed to be affected by the data breach. Furthermore, individuals can check if their information was compromised by using HaveIBeenPwned or monitoring their email for notifications from Ledger about the breach.
What should affected users do?
If your information was compromised in the Ledger data breach, you should:
Be Vigilant for Phishing Attempts: Be cautious of emails or messages that appear to be from Ledger or related to your cryptocurrency holdings, especially those asking for personal information or prompting you to click on suspicious links.
Review Security Practices: Ensure that your cryptocurrency holdings are secure, and consider using additional security features offered by Ledger, such as two-factor authentication.
Monitor Your Email and Physical Mail: Given the leak of email and physical addresses, be aware of potential phishing emails and suspicious physical mail that could be attempting to scam you.
Stay Informed: Follow any further updates from Ledger regarding the breach and adhere to their advice for protecting your information.
For additional support or concerns, reaching out to Ledger's customer service is recommended.
Where can I go to learn more?
For more details on the Ledger data breach and for guidance on enhancing the security of your cryptocurrency holdings, please refer to the following resources:
