FAQs
why does eBay charge my bank for shipping costs and not from sales proceeds. If your cleared funds have been transferred to your bank with no other cleared funds yet available in your ebay account, and no alternative funding source is listed like a credit card, then your bank account is charged.
Why is eBay taking money out of my bank account? ›
Besides your bank account, do you have an alternative payment method, like a credit card card, on your ebay account? If not and your available ebay funds are not enough, then it will take it from your bank.
Why is eBay taking my shipping fee? ›
Ebay began collecting fees on shipping as a reaction to fee avoidance by sellers who had low prices and outrageously high shipping fees. Ebay began collecting fees on sales tax when the Marketplace Tax Collection became mandated in many states and they did not want to be an unpaid tax collector.
Can eBay charge my bank account? ›
Ebay can debit your checking account!!
Yep, and if you read their TOS you have given them access to any and all payment amethods that you have ever registered or used on their site and any of their affiliated company's sites.
Why did eBay automatically charge me? ›
All it said was "we automatically charged your card". If eBay required you to provide a payment source PRIOR to you making an offer, it will now be automatically charged to the payment source you provided when the seller accepts the offer.
Why does eBay keep taking money from me? ›
The two possibilities are your ebay account was hacked to get your card details which were then used to make purchases but not through your ebay account. Or , your bank card was hacked elsewhere and used to make purchases. It's your bank you need to be dealing with, not eBay, even if the purchases involved eBay.
Why am I being charged for shipping labels on eBay? ›
The buyer pays you, the seller, for shipping according to the terms of your listing. You then purchase & pay for the shipping label. If you look at the eBay Order Details page, you can see how much you received from the buyer for shipping.
How do I remove shipping charges on eBay? ›
You cant remove the shipping fee, you would have to refund the buyer. But be aware you will have no tracking to prove delivery if the buyer picks the item up. Your best bet is to cancel the transaction using at buyers request, then relist it as local pick up only.
Why is eBay charging me? ›
If you don't have enough funds to cover your fees or selling costs, we'll charge either your on-file payment method, such as a credit or debit card, or linked payout bank account.
How to stop eBay from taking Payments? ›
Seller is likely auto opted into the eBay autopay policy in the "buyer requirements" section. eBay auto check marked that for most sellers, and the seller has to remove the checkmark to opt out.
How refunds work. When you offer your buyer a refund, the amount will be paid from the total of your Available or Processing funds. If you don't have enough funds to cover the cost of the refund, the amount will be paid from your linked bank account or an on-file payment method.
Can eBay access my bank account? ›
If you are a seller on eBay then you probably have your personal bank account linked to eBay. Which means they have direct access to your money plus your savings in that account (if you have over draft protection and/or can occur a negative balance).
Why is eBay charging me for shipping when buyer paid for shipping? ›
YOU have to buy the label to SHIP the item. Hence the buyer is paying for shipping, and YOU have to buy a label to ship it. The buyer pays for shipping, which payment for that shipping is given to YOU. The YOU buy the actual label and send the item to them.
Do I have to pay for shipping through eBay? ›
eBay charges sellers two standard fees per listing: a listing insertion fee and a final value fee. The final value fee is a percentage of the final sale amount including shipping costs. It does not pay for shipping. This is covered by the buyer, and then - depending on the fulfilment method - by the seller.
Can you charge whatever you want for shipping on eBay? ›
When listing items in some categories, you'll need to offer at least one shipping option that is equal to or less than the set maximum shipping cost. You can offer multiple shipping options, such as expedited, overnight, or flat rate freight, including options that are more expensive than the maximum shipping cost.
Why is eBay withholding my payment? ›
We know it's important that you receive your money as quickly as possible. However, a hold may sometimes need to be placed on your funds due to your selling history or performance, or to address disputes. This helps us keep eBay a safe marketplace for buyers and sellers.
Why is eBay Commerce taking money from my account? ›
If you wish to sell on eBay, those are micro deposits eBay have put into your nominated bank account you registered for eBay's Managed Payments, for you to receive, and confirm those amounts back to eBay. eBay then know, they have the correct bank account to send your payouts too.
How do I remove automatic Payments from eBay? ›
Buyers cannot turn off the automatic payment feature. Only sellers can. You can change your payment source before you place a bid or make an offer.
Why have I been charged by eBay Commerce? ›
If you made a purchase on eBay and paid using a credit card at checkout (as opposed to paying via PayPal), the charge may appear on your card statement as "eBay Commerce". Compare the charges on your credit card statement to the transactions in your eBay Purchase History.