FAQs
Can someone explain ebay's policy on putting sales Funds On Hold? In a nutshell payments are held until tracking shows delivered, or in 21 days if there's no tracking.
Is it legal for eBay to hold funds? ›
To help ensure eBay remains a safe place to buy and sell, and to meet our legal and compliance obligations - opens in new window or tab, we sometimes place a hold on funds, for example, if there's an open case or dispute on a transaction, if your buyer reports a problem with the order, if your account is restricted or ...
How to get eBay to stop holding funds? ›
In most cases, holds are lifted when a buyer confirms they've received their item or when a case is resolved.
Why does eBay keep putting my money on hold? ›
eBay may place holds on your funds in certain situations to address disputes or take steps to keep eBay a safe marketplace. You can always check on the status of a payment by going to the Payments tab in Seller Hub or Payment options in My eBay.
Can you put eBay sales on hold? ›
You can manage your time away in your Time Away settings. As well as scheduling how long you'll be away for, you can choose if you want to pause your sales or allow them to continue. You can also set an automatic response for buyers who contact you through eBay Messages while you're away.
How long can funds be on hold eBay? ›
New sellers typically experience holds for up to 30 days, although sometimes it may be longer.
How many sales until eBay stops holding funds? ›
In a nutshell payments are held until tracking shows delivered, or in 21 days if there's no tracking. This hold will stop after you meet the following conditions: You have 25 feedbacks for selling, it's been 90 days since your first sale and you've made $250 in sales.
How do I fix my eBay account on hold? ›
Most account restrictions or suspensions can be resolved by making a one-time payment or by following the steps eBay gave you in the email in your Messages. For security reasons, sometimes eBay blocks accounts and asks you to provide or confirm personal information.
Can you refund on eBay with funds on hold? ›
Talked with eBay. Apparently a hold just prevents the money from being withdrawn. It remains in Available Balance until the refund occurs at which point the hold is lifted and the money freed up.
How do I talk to a live person at eBay? ›
Please call eBay's Account Security Live Help Team on 866-961-9253."
Just leave the item on, once they get paid and decide to buy, the listing will still be there. If someone else has bought it, good for you, bad for them. eBay does not have a lay-away feature, and you shouldn't do so since you are not getting compensated for it.
Can eBay force a sale? ›
eBay does not force people to buy things. It takes a number of steps to make a purchase.
Does eBay limit your sales? ›
We'll review your account every month and adjust the limits automatically based on your sales volume and the feedback you've received from buyers. Remember, your active and sold listings count toward your monthly limit. We may end any listings that you have created over your existing limit.
Can eBay keep your money if your account is suspended? ›
We may occasionally restrict or suspend accounts to protect our community. If you're a seller, your payouts may also be placed on hold until the restriction or suspension is lifted.
Is Paypal holding funds illegal? ›
Paypal's policies of with-holding verified funds has absolutely no statutory, logical, or ethical basis as grounds to hold and keep your money from you against your will and without your permission.
Is it illegal for a bank to hold your money? ›
A federal law, the Expedited Funds Availability Act (EFA), or Regulation CC, provides exceptions that allow banks to delay or "hold" funds deposited by check for an extended period of time. When this happens, you must be given a notice stating the reason for the hold and when your funds are available for withdrawal.
What happens if you owe eBay money? ›
When you owe eBay money. If your Available and Processing funds are insufficient to cover a cost or a fee, and you still owe eBay money, we'll combine these costs into a single charge and attempt to charge this to your on-file payment method.