Device Enrollment and MDM (2024)

FAQs

What is MDM device enrollment? ›

Device Enrollment allows organizations to have users manually enroll devices into a mobile device management (MDM) solution and then manage many different aspects of device use, including the ability to erase the device. On Mac computers using macOS 11 or later, Device Enrollment also enforces supervision on the Mac.

Mobile device management (MDM) software allows IT administrators to control, secure and enforce policies on smartphones, tablets and other endpoints.

MDM: What is the Difference? The key difference between BYOD and MDM is who owns the devices being used. With BYOD, employees use their own devices to work, whereas Mobile Device Management usually applies to company-owned devices.

Determining Whether a Device Is Managed

To find an MDM profile on a user-owned iPhone or iPad, open Settings > General > VPN & Device Management to show the managed account for the MDM profile. Then access the MDM profile by tapping Managed Account > Profiles and Device Management.

Go to System Settings > Privacy and Security > Profiles to view the MDM Enrollment profile. As an admin user on the device, select the MDM Enrollment Profile in the list and click the “–” button to remove it.

As for screen monitoring, it will need permission to access camera and is often used in unattended devices. Other details that an MDM can monitor on devices: available storage, battery temperature, permission condition, external HDMI/SD card status, etc.

No matter which Apple device you want to wipe (iPhone, iPad, or Mac), you can initiate a remote wipe command through mobile device management (MDM), iCloud, or Microsoft Exchange ActiveSync.

MDM helps organizations ensure that information on users' devices, especially devices that are lost or stolen, does not fall into the hands of cyber criminals. It also minimizes the risk of devices being infected by malware or other viruses that hackers use to compromise or steal sensitive corporate data.

Device Location History: Beyond just knowing where a device is now, MDM tools can track where it's been. This historical data can be invaluable, offering insights into usage patterns, identifying potential security risks, and helping recover lost or stolen devices by retracing their movements.

MDM lets you securely and wirelessly configure devices by sending profiles and commands to the device, whether they're owned by the user or your organization. MDM capabilities include updating software and device settings, monitoring compliance with organizational policies, and remotely wiping or locking devices.

What can my company see with MDM? ›

On corporate-owned Android devices that have a work profile, your organization can only see the apps installed in the work profile. For all other corporate-owned devices, they see all installed apps. On personal devices, your organization can see the managed app inventory, which includes work and school apps.

MDM keeps your business data protected and ensures your company retains control over confidential information. If a mobile device is lost or stolen, MDM can remotely lock and wipe all data. Remote locking and wiping capabilities enable companies to keep devices and data secure.

Once users are enrolled in MDM, users can easily view in Settings which apps, books, and accounts are being managed and which restrictions have been implemented. All enterprise settings, accounts, and content installed by MDM are flagged as managed. This includes Wi-Fi and VPN configurations and password requirements.

Most essential MDM features. Features and supported operating systems vary a lot between different MDM tools. Typically, you can view your device inventory, secure devices and data, manage apps and configurations, enforce standardized device policies, and update software remotely.

iOS, iPadOS, macOS, tvOS, watchOS 10 or later, and visionOS 1.1 or later have a built-in framework that supports mobile device management (MDM). MDM lets you securely and wirelessly configure devices by sending profiles and commands to the device, whether they're owned by the user or your organization.

Automated Device Enrollment lets you automate Mobile Device Management (MDM) enrollment and simplify initial device setup. You can supervise devices during activation without touching them and lock MDM enrollment for ongoing management.