The seller is responsible for getting the item to the buyer. The seller is required to refund if the package does not arrive. Also, the seller is given a defect for not completing the transaction. That said, don't jump too fast if the buyer claims he has not received the item. Because of the pandemic, the delivery services are overwhelmed and are taking longer than usual to get boxes to their destinations. Ask your buyer to wait for a while longer, and if the buyer opens a case against you, enter the tracking information. eBay is giving extra time for the package to be delivered. However, not forever.
----------------------------
Successful and experienced seller since 1997, over 70,000 feedback, boardie since the boards were begun.
Message 3 of 10
